Orders go out in less then 72 hours after it’s been accepted. Depending on where in the world it’s going, it could take up to 2 weeks to arrive. Most places in the US, an order will arrive 7-10 days after being accepted into our system.
Yes, we do. We ship to the US, Canada, UK, Australia and other European countries. The best way to find out if we ship to a specific country, is to create an order and add the shipping info. If it kicks it out, we don’t ship there. Or, you can contact us by email or phone to inquire.
We make it as easy as possible. Contact us through the site with your information including the order #, product and the issue, and we will make it right. If it was our fault, we will take care of it at our expense. If there is damage due to shipping, please send us a photo to verify and we’ll replace the item.
We will need photo verification that the item was damaged during shipping. This usually includes a picture of the box and the product. We will make it right. Contact us through our site, or email and we’ll give you detailed instructions on what to do.
Some customers have said our shirts run a little on the smaller size. The best way to determine what the right size is to order is by measuring a shirt that you lay out flat. Measure across the chest, and down the sleeve. You should be able to find a shirt size that is close to what you have.
If you’ve ordered two completely different designs, one may be completed before the other, and shipped out sooner, to give you the fastest service. Don’t worry. They will all get there.
We are truly sorry, and I guess you see there are humans here, not just machines. Please email us together with picture for verification and we will make it right.